Claire Boscq and Andy Jarvis are a dynamic duo of internationally recognised experts in Customer Experience and Digital Transformation, combining human connection with smart digital strategy to drive meaningful business growth.

With over 60 years of combined experience, they have delivered impactful keynotes, masterclasses, and transformation programmes across global markets. Their work helps organisations align people, culture, and technology to create seamless, high-performing experiences.

Claire, known as “The CX Energizer,” is a Top 10 Customer eXperience Global Guru and CSP-accredited speaker with over 30 years of expertise in customer experience and employee engagement. Her Heart-Led Business Growth Blueprint™ focuses on energising teams and creating lasting customer loyalty.

Andy, the “Digital King,” is a Digital Experience Architect and CEO of QBIX Digital, with over three decades of experience scaling complex digital ecosystems and leading large transformation initiatives. He is the creator of Digital Experience with Soul, blending technology with human insight to drive loyalty and performance.

Together, they bridge the gap between experience and execution, helping organisations identify growth blockers, simplify complexity, and implement practical, scalable solutions.

Their sessions are high-energy, insightful, and action-driven — leaving audiences inspired, aligned, and ready to elevate their customer and digital experience.

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