A published author and international speaker, that often uses training to accelerate the learning process. He has fast become the go-to person when it comes to telephone engagement, and helping companies to improve both sales and service through conversation.

Anthony Stears is better known as “The Telephone Assassin” and he’s on a mission to get businesses talking again and stop people from hiding behind their emails and social media. As a conversational strategist he helps clients to get in front of more of their ideal customers and getting more business from their existing clients. Anthony has made calls for a huge range of business and when he found himself as the sales or marketing manager for 5 different companies all at the same time, he realised that his growing waiting list of clients needed to be serviced too. After working closely with an NLP master trainer he was able to teach people to “fish for themselves” as he started to really understand the power of his communication style, so combined with the structure he had developed, Anthony began to run a Telemarketing Masterclass.

Not realising just how many people are daunted by picking up the phone to a potential customer, calling someone to deliver bad news, or addressing an awkward situation/customer, Anthony was asked to develop a selection of mini master-classes that would help people to, Avoid Rejection, Get past the gatekeeper, Perfect their pitch and Build rapport fast over the phone.

Working with business owners, sales departments, account managers and customer service team Anthony can give you a clear structure to follow, ways to stay motivated when making calls, instils the importance of prospect management, techniques for closing more appointments, and “the art” of a perfect follow up call. Enabling you to take control of your conversations and giving you the ability to make each call count.  

Engaging customers and prospects in the right way brings huge value to both parties. Helping business to find more opportunities and converting more enquires in to sales. Anthony doesn’t teach people how to sell, but simply shows them how to help their customers to buy.

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