At the age of 16, she became a proxy business leader. By 21, she completed her higher education at a specialized business school focusing on Hospitality and Tourism. With over 3 decades of expertise in motivation, management, and customer experience, Marta has amassed a wealth of international experience spanning 21 countries. From managing hotels in France and abroad to working with esteemed organizations like Walt Disney Company, Marriott International,and Accor Hotels, Marta’s journey exemplifies excellence. Her achievements speak volumes: honored with the “Leadership in Positive Action” medal in Mexico and awarded the Trophy by the City of Lyon for outstanding renovation and valorization of Heritage Sites. Marta epitomizes leadership and audacity,leaving an indelible mark on the professional world. Trilingue French, English and Spanish. Tedx Speaker. Ranked #11 Global Top Guru World’s Best Management Leaders 2024. Author of the Book “En route vers la Motivation” (On the road to motivation). Marta was awarded on July 2024 in London with the Best Live Speaker Award 2024.
Expert in customer experience, motivation and leadership, Marta has 3 decades of experience in her activity. From hotel management in France and abroad to companies such as Walt Disney Company, Marriott International, Accor Hotels,she has built an international career. Awarded for her work with the medal"Leadership in Positive Action" in Mexico, she also received the Trophy awarded by the City of Lyon for the best renovation and enhancement of Heritage for the Château Perrache hotel classified as a Historical Monument.Elected from 2015 to 2021 for the Lyon Chamber of Commerce Métropole Saint-Etienne Roanne, Marta was also a member of the Lyon airport supervisory committee and administrator of Entreprises & Numérique. She is co-president of the Women's Pole of Women Entrepreneurs in the Rhône region of France. She is Vice President of the Professional Speakers Association of Spain, as well as she is part of the board of the Professional Speakers Association of France in charge of the International Committee, as a Global Keynote Speaker and Master of Ceremonies in French, English and Spanish. Marta wants to bring a management approach worthy of a racing driver, with her "P-ROAD" method, for: ›Improve customer experience › Increase motivation and sense of belonging to a group › Increase trust, through leadership that creates a bond between teams with a positive influence.
English, French or Spanish
English
« Driving to Success withpositive influence »
Content:
Reconnecting with motivation after challenges: a pathfor leaders.
Discover the keys to overcoming obstacles and pursuingyour trajectory with determination, like a race driver.
Features:
An immersiveconference for executives: powerful emotional moments, active audienceparticipation, and concrete examples of resilience and success.
Target Audience:
Leaders, topmanagement, frontline managers.
« The Power of Audacity »
Content:
Exploring the journey of becoming a business leader byproxy at the age of 16 and delving into the genesis of entrepreneurialleadership and creativity in the face of challenges to inspire initiative.
Features:
A captivating conference, enriched with emotions andtangible examples where creativity thrives, fueled by engaging energy,encouraging active audience participation.
Target Audience:
Leaders, top management, frontline managers, employees.
« The Secret Weapon of GuestSatisfaction »
Content :
This conference explores how to become brandambassadors by shaping a positive image and ensuring exceptional customersatisfaction.
Features:
Dynamic and interactive, with concrete examples highlightingthe importance of the attitude inprofessional success.
Target Audience :
Luxury industry, Service professions, Sales andMarketing, Quality Service.
MASTER OF CEREMONY
Content :
Energize with Authenticity, Optimism, andProfessionalism to Motivate, Boost, Engage, and Inspire the Audience.
Features :
Energetic and dynamic delivery, highlighting the valueof speakers, engaging with topics to provide meaningful insights to events..
Target Audience:
Businesses, institutions, event organizers,conferences, award ceremonies, roundtable discussions, meetings, interviews,shows, ceremonies...
French
« La Rencontre avec le Vide »
Contenu :
Renouer avec la motivation aprèsles épreuves : un chemin pour les leaders. Découvrez les clés pour surmonterles obstacles et poursuivre votre trajectoire avec détermination tel un pilotede course automobile.
Caractéristiques :
Une conférence immersive pour lesdirigeants: des moments émotionnels puissants, une participation activedemandée et des exemples concrets de résilience et de succès.
Publics visés :
Les leaders, le top management,les managers de proximité.
« Le Pouvoir de l’Audace »
Contenu :
Comment à 16 ans, on devienscheffe d’entreprise par procuration et on explore la genèse du leadershipentrepreneurial et la créativité face aux défis pour inspirer l'initiative.
Caractéristiques :
Une conférence captivante,illustrée d'émotions et d'exemples tangibles où la créativité s'épanouit,dynamisé par une énergie communicative, encourageant la participation active dupublic.
Publics visés :
Les leaders, le top management,les managers de proximité, les salariés.
« Le Savoir-Être quidécoiffe»
Contenu :
Cette conférence explore commentdevenir des ambassadeurs de marque,
en façonnant une image positiveet en assurant une satisfaction client exceptionnelle.
Caractéristiques :
Dynamique et interactive, avecdes exemples concrets , mettant en avant l'importance du savoir-être dans lesuccès professionnel.
Publics visés :
Univers du luxe, Métiers desservices, Ventes et Marketing, Service Qualité.
MAÎTRESSE DE CÉRÉMONIE
Contenu :
Animer avec authenticité,optimisme et professionnalisme pour motiver, booster, séduire et passionner lepublic.
Caractéristiques :
Dynamisme, valorisation desintervenants, introduction et rebondissement sur les sujets pour donner du sensaux événements.
Publics visés :
Des entreprises, institutions,organisateurs d’événements, congrès, conférences, remise de trophées, tablesrondes, meetings, interviews, spectacles, cérémonies…
Spanish
« El Encuentro con el Vacio»
Contenido :
Reconectar con la motivacióndespués de los eventos: un camino para los líderes. Descubre las claves parasuperar obstáculos y seguir tu trayectoria con determinación como un piloto decarreras.
Características:
Una conferencia inmersiva paralíderes: momentos emocionales poderosos, participación activa solicitada yejemplos de la vida real de resiliencia y éxito.
Destinatarios:
Líderes, alta dirección, gerenteslocales.
« El Poder de la Audacia »
Contenido :
Cómo a los 16 años, te conviertesen un líder empresarial por delegación y exploras la génesis del liderazgoempresarial y la creatividad frente a los desafíos para inspirar la iniciativa.
Características:
Una conferencia cautivadora,ilustrada con emociones y ejemplos tangibles donde florece la creatividad,energizada por una energía comunicativa, fomentando la participación activa dela audiencia.
Destinatarios:
Líderes, alta dirección, gerenteslocales, empleados.
« El saber ser que impacta»
Contenido:
Esta conferencia explora cómoconvertirse en embajadores de la marca,
dando forma a una imagen positivay garantizando una satisfacción excepcional del cliente.
Características:
Dinámica e interactiva, conejemplos concretos, destacando la importancia de de la actitud y el comportamientoen el éxito profesional.
Destinatarios:
Industria del Lujo, Profesionesde Servicios, Ventas y Marketing, Servicio de Calidad.
Virtual programs offer the same content as on-site ones, ensuring seamless access and engagement for participants. The interactions are not the same as the PROPS used on stage are more Impactful. Additionally, following any conference, attendees can opt for personalized coaching sessions, leveraging the convenience of virtual platforms. These post-event sessions provide opportunities for deeper exploration of topics covered, one-on-one guidance, and tailored strategies for implementation.