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For 20 years, Tiffany Markman has taught corporate teams and leaders in 16 countries to communicate better and future-proof their businesses. She’s worked with 717+ brands in total.

Tiffany is a communication expert:

- Communication using AI platforms

- Communication, content & copy creativity

- Communication with the self (un-installing impostor syndrome)

- Communication on social media

- Communication to sell (with heart)

Corporate clients seek her out to solve real communication problems: fuzzy brand voices, generic messaging, underwhelming content, boring or inaccurate AI output, tired creative ideas…and the silent saboteur of impostor syndrome in the workplace.

The world’s top companies, public sector organizations and conference and convention producers trust Tiffany to deliver energy, practicality and impact – whether she’s presenting on stage or virtually.

She is widely known for keynotes, masterclasses and workshops that give attendees knowledge, skills and insights they didn’t have before.

This is because her talks are practical, fast-paced and future-facing: full of how-tos, low on fluff and impossible to forget. They deliver fresh, actionable techniques that help audiences to shift their thinking and behaviour.

COMMUNICATION IN THE A.I. AGE

By the time you have your next haircut, generative AI will be more powerful than it is right now, which has many businesses and professionals in a panic. Are we, the

humans, becoming redundant? Nope. We’re just uninformed. This talk explores the whys, hows and where-to-nows.

Outcomes:

- Understand the risks and opportunities of using AI for communication

- Learn how to craft a prompt that delivers your desired output

- Access specific phrases used by AI pros to save time, money and stress

COMING UP WITH CREATIVE IDEAS

If you want to be able to come up with clever content ideas, intelligent angles and compelling hooks that never run dry, you need Tiffany Markman’s Micro-Targeting Methodology for creative content ideation - whether you’re launching something new or presenting something differently.

Outcomes:

- Understand the Micro-Targeting Methodology for creative content ideation

- Learn the 3 pillars of micro-targeting: the Shrink, the Rabbit hole, the Leap

- Access clever tricks for building a creative-yet-appropriate content idea

UN-INSTALLING IMPOSTOR SYNDROME

Most high performers have some Impostor Syndrome – because we know how much we don’t know. If you’ve experienced it, or you think you have, Tiffany Markman

has easily-to-apply tools, tips and techniques for you.

Outcomes:

- Understand where your “fraudy feelings” come from

- Learn to undermine the mean inner voice in your head

- Access useful hacks for un-installing Impostor Syndrome

BAREBONES SOCIAL MEDIA FOR BUSINESS & BRANDING

Social media isn’t a choice any more. Everyone you want to talk to – and everyone you want to sell to – is there in some way or another. Learn how to spend the least

amount of time and effort on social media, while deriving the most benefits.

Outcomes:

- Recognise the bare minimum required for social media efforts to pay off

- Learn which 5 focus areas really matter

- Access the secret techniques the pros use to do more, with less, in less time

SELLING WITH HEART

This customisable business talk explains how to manage the seens and unseens in sales, suggests how to balance knowledge (which can be given away) with expertise

(which must be paid for), and shares the only sales question that actually matters. It’s ideal for salespeople, team leads, marketers and entrepreneurs.

Outcomes:

- Know how to navigate the visible and invisible dynamics that influence every sale

- Distinguish between free knowledge and paid-for expertise -and sell the latter with confidence

- Uncover the question that transforms hesitant buyers into committed clients

Tiffany is a member of SA’s Best Speakers, the Professional Speakers Association of Southern Africa (PSASA), Virtual Speakers Association International (VSAI), eSpeakers and Pro Copy writers. She has both undergraduate and postgraduate communication degrees and multiple professional certificates. She is also a Certified Virtual Presenter (CVP).
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